Opening Hours

Monday-Saturday:10:00AM-6:30PM Sunday & Bank holidays: 10:00AM-6:00PM

Age Requirements The Ciuin Spa is for guests aged 16 years and over. Minimum age for spa treatments and thermal suite: 16 years Guests **aged 16-18 years must be accompanied by an adult at all times.

Scheduling Appointments

To schedule an appointment, please contact our Spa Reception Team:

Phone: +353 (0)49 9525085

Email: spa.ciuin@slieverussell.ie

Arrival Times

Treatments: Arrive at least 20 minutes early

Thermal Suite + Treatment: Arrive 2 hours before treatment

Robes and slippers are provided for hotel guests in Superior Rooms & Suites

What's Provided

Robe and towel are included

Please bring flip flops (available to purchase at spa reception)

Swimwear is mandatory in the thermal suite

Health Conditions

Please inform us of any:

• Medical conditions

• Allergies

• Injuries

• Cosmetic procedures

• A doctor's note may be required

Fire & Ice / Foaming Enzyme Facials

This treatment is not suitable if any of the following apply:

Have experienced an adverse reaction to a glycolic or chemical peel prior. Have any auto immune conditions. Have active Herpes simplex or warts. Been prescribed Vitamin A such as Roaccutane used in the last 6 months. Currently taking an active high dose of Vitamin B5 supplement. Continue to have excessive sun exposure. Have recently undergone any type of facial surgical procedures. Have recently or currently undergoing radioactive or chemotherapy treatments. Have sunburn, windburn or broken skin or have recently waxed, shaved or have recently used a depilatory such as Nair. Tretinoin must be discontinued for one skin cycle before receiving the Fire & Ice Facial Treatment. Clients skin condition and degree of photoaging will need to be taken into consideration before proceeding.

**Pre Treatment Advice**

Please note waxing or laser should be avoided on areas to be treated for 48 hours prior / post treatment.

 - Avoid heat in the skin for up to three hours prior to treatment. 

- Use of the Thermal Suite is not recommended prior or post treatment.

- 90 minute Fire & Ice Facial is not suitable during pregnancy.

- 60 minute Fire & Ice / Foaming Enzyme Facials are suitable from week 12 of pregnancy onwards. 
________________________________________________________________________________________________________

**Pregnancy**

Treatments available for **expectant / nursing mothers** (after 12 weeks)

__________________________________________________________________________________________________________________

**Cancer care**

Treatments available for **guests undergoing or recovering from cancer treatment** - please advise us when booking  

__________________________________________________________________________________________________________________

**Spa Etiquette**

The spa is a quiet, tranquil space

Mobile phones are not permitted 

Relaxation Rooms are whisper areas 

__________________________________________________________________________________________________________________

**Thermal Suite **

Included with:

- **GAIA Rituals **

- **90-minute Treatments **

Can be added separately: **€26.50per person**

**Last Entry Times:**

- Monday-Saturday:5:00PM
- Sunday & Bank holidays:4:30PM

Facilities close **30 minutes before spa closes **

**Booking in advance recommended**

Use of the thermal suite is subject to medical status. 

**Not suitable** for:

- Expectant mothers

- Guests under going cancer treatments 

__________________________________________________________________________________________________________________

**Cancellation Policy**

**100% charge** if not cancelled **24 hours before** start time. 

__________________________________________________________________________________________________________________

**Treatments**

Treatment times may be adjusted - We will endeavour to contact you in advance to make you aware of your updated start time

Treatments include:

- Consultation

- Changing time

- Homecare recommendations

__________________________________________________________________________________________________________________

**Packages **

Please note that treatments included within our spa packages may vary in duration and content. Adjustments may be made to accommodate individual needs, therapist availability, or seasonal offerings. We strive to ensure that all treatments deliver a consistent and high-quality experience, but specific treatment times and details are subject to change without prior notice.

__________________________________________________________________________________________________________________

**Valuables**

The Hotel is **not responsible** for lost or damaged items. 

__________________________________________________________________________________________________________________

**Check Out & Payment**

- **Check out at spa reception** before leaving 

- **Payment required on the day **

- Option to **pre-pay available **

- **No service charge **- gratuities optional 

__________________________________________________________________________________________________________________

**Management Rights **

**Content & Policies **may change without notice 

**Thermal Suite ** may close without prior notice for maintenance