Opening Hours

Monday-Saturday:10:00AM-6:30PM Sunday & Bank holidays: 10:00AM-6:00PM

Age Requirements The Ciuin Spa is for guests aged 16 years and over. Minimum age for spa treatments and thermal suite: 16 years Guests **aged 16-18 years must be accompanied by an adult at all times.

Scheduling Appointments

To schedule an appointment, please contact our Spa Reception Team:

Phone: +353 (0)49 9525085

Email: spa.ciuin@slieverussell.ie

Arrival Times

Treatments: Arrive at least 20 minutes early

Thermal Suite + Treatment: Arrive 2 hours before treatment

Robes and slippers are provided for hotel guests in Superior Rooms & Suites

What's Provided

Robe and towel are included

Please bring flip flops (available to purchase at spa reception)

Swimwear is mandatory in the thermal suite

Health Conditions

Please inform us of any:

• Medical conditions

• Allergies

• Injuries

• Cosmetic procedures

• A doctor's note may be required

Pregnancy

Treatments available for expectant / nursing mothers (after 12 weeks)

Cancer care

Treatments available for guests undergoing or recovering from cancer treatment - please advise us when booking

Spa Etiquette

The spa is a quiet, tranquil space

Mobile phones are not permitted

Relaxation Rooms are whisper areas

Thermal Suite

Included with:

• GAIA Rituals

• 90-minute Treatments

Can be added separately: €26.50per person

Last Entry Times:

• Monday-Saturday:5:00PM
• Sunday & Bank holidays:4:30PM

Facilities close 30 minutes before spa closes

Booking in advance recommended

Use of the thermal suite is subject to medical status.

Not suitable for:

• Expectant mothers

• Guests under going cancer treatments

Cancellation Policy

100% charge if not cancelled 24 hours before start time.

Treatments

Treatment times may be adjusted - We will endeavour to contact you in advance to make you aware of your updated start time

Treatments include:

• Consultation

• Changing time

• Homecare recommendations

Packages

Please note that treatments included within our spa packages may vary in duration and content. Adjustments may be made to accommodate individual needs, therapist availability, or seasonal offerings. We strive to ensure that all treatments deliver a consistent and high-quality experience, but specific treatment times and details are subject to change without prior notice.

Valuables

The Hotel is not responsible for lost or damaged items.

Check Out & Payment

• Check out at spa reception before leaving

• Payment required on the day

• Option to pre-pay available

• No service charge - gratuities optional

Management Rights

Content & Policies may change without notice

Thermal Suite may close without prior notice for maintenance